Welcome to the Nyumba Direct Help Centre!
Help Centre
Welcome to the nyumbadirect Help Centre! We are here to assist you with any questions or issues you may have while using our platform. Whether you’re a property buyer, seller, or agent, our support team is dedicated to ensuring a smooth experience.
How do I create an account?
- Click on the Add Property button at the top right corner of the homepage.
- Fill in your details and create a secure password.
- Log in to start using our platform.
How do I list a property?
- Log into your account.
- Click on ‘Add Property’ and enter your property details.
- Upload high-quality images and set a price.
- Publish your listing and start receiving inquiries!
How can I contact a seller?
- Browse through our property listings and select the one you’re interested in.
- Click on ‘Contact Seller’ to send a direct message or call the provided number.
Is my personal information safe?
- Yes, we prioritize user privacy and security. Your data is protected through encrypted connections and secure servers.
How can I edit or delete my listing?
- Go to your account dashboard.
- Click on ‘My Listings’ and select the property you want to edit or remove.
- Make the necessary changes or delete the listing permanently.
How can I contact a seller?
- Browse through our property listings and select the one you’re interested in.
- Click on ‘Contact Seller’ to send a direct message or call the provided number.